Pilot log
What actually happened in the shift.
Here we publish anonymised notes from real pilot shifts: the date, the venue type, the numbers and one paragraph on what we changed. No venue names and no embellishment.
01Pilot log
The first pilot starts soon.
Here we will publish what actually happened: how many requests, how long they waited, and what we changed. No embellishment.
First pilot starts: September 2026
Measuring
What we measure in the pilot
- 01Number of requests per shift
- 02Time to acceptance
- 03Time to completion
- 04Requests without an owner
- 05Requests over the threshold
Want your venue in the log?
Apply with your venue for the pilot. We publish only what actually happened, without venue names.